Kidnap and Ransom

Protecting your people and assets

Kidnap and ransom insurance is a highly specialised insurance class that requires the bespoke underwriting and claims service that has become Lloyd’s hallmark.

As one of the most established insurers in this niche market, Travelers Syndicate 5000 has a track record for innovation and expertise. We have also come to understand the complex issues that arise during an incident and their impact on hostages, victims, relatives, employers and colleagues.

Kidnap and ransom insurance is more than just an insurance policy. The insurance gives immediate access to valuable specialist international crisis management services, as well as reimbursing ransom and extortion payments and paying associated costs. Experience has shown that early access to specialist advice significantly increases the chance of safe release.

Policyholders also benefit from access to our extensive knowledge and contacts in this field.

What does the policy cover?

Kidnap for ransom is certainly the most high profile of the insured events but it must be acknowledged that incidents of illegal detention, extortion, malicious threats, blackmail and mysterious disappearance are not limited to so-called “hot-spot” countries. Sadly, these events occur far more often than is reported in the press, and often in countries that are low risk for kidnap for ransom. Our suite of products can accommodate coverage for all of these issues, as well as political evacuations, hostage crisis events and so-called “express kidnap”. Personal Accident cover is also provided as the result of an insured event.

For further information, please refer to our Frequently Asked Questions document. For illustrative coverage examples click here.

Additional benefits

When a client chooses to place their policy with Travelers, they will also receive a number of complimentary additional benefits: These come in the form of access to online travel security advice and comprehensive crisis management guidelines, accessed via the Olive Group website. It is also possible for all new and renewing clients to obtain direct access to Olive for a one hour crisis management consultancy discussion.

Olive Group

Olive Group is retained exclusively by Travelers to provide kidnap, Ransom and Extortion Crisis Management Services. Founded in 2001, Olive enjoyed rapid growth, with their reputation built on successful completion of large contracts internationally. They have over 4,000 staff with operations in 30 countries and offices in 22 countries.

Olive’s Crisis Management team are highly experienced and their consultants are mainly drawn from the military and law enforcement: All of the individuals respond exclusively for Olive Group have experience in the commercial sector; this makes them perfectly suited to respond to crises and to understand the impact on a corporation, its employees and their families. They are also able to advise clients on how to manage the myriad of interested third parties during an insured event.

Olive’s Crisis Management services are part of an extensive combination of security services and technical solutions, making them very well placed to support large corporate clients, small and medium size businesses as well as individual family clients.

Olive Group also provide risk management advice and services to reduce the chances of a crisis arising in the first instance.