COVID-19: A Letter From Our CEO
Subject: Payment Relief Extension to 15 June
To Our Broker Partners:
As the economic effects of COVID-19 continue to impact many individuals and businesses, we remain committed to easing the financial burden for our customers.
Effective immediately, we are extending our payment relief plan to 15 June 2020. The details of the plan remain the same: Cancellation of coverage due to nonpayment has been suspended, and no interest, late fees or penalties will be charged during this period.
As we did previously, where customers have made payments, we expect brokers to settle balances in accordance with their normal credit terms.
Our COVID-19 sites on Travelers.co.uk and Travelers.ie have been updated to note this extension, and, as always, you and your customers can contact us with any questions:
- Contact our UK team
- Contact our Irish team
Thank you for your continued partnership. Please stay healthy and safe.
Matthew
President & Chief Executive Officer
Travelers Europe