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Accessibility

Accessibility Statement for Travelers Europe

In this Statement "Travelers", “we”, “us” and “our” refers to Travelers Europe which comprises certain companies based in Europe which are part of The Travelers Companies, Inc. group of companies. These companies include Travelers Management Limited and its Irish branch office, Travelers Insurance Company Limited, Travelers Syndicate Management Limited, Travelers Underwriting Agency Limited, Travelers London Limited, and Travelers Insurance Designated Activity Company and its UK branch office.

We are committed to providing full and equal access to the information available on Travelers.ie. To meet this commitment, we continually monitor and improve the user experience of our web content for everyone, including for those web users with a range of disabilities.

Measures to Support Accessibility

Travelers takes several measures with regard to accessibility including the consideration of accessibility as a part of our procurement processes and providing accessibility training as appropriate.

Additionally, Travelers regularly employs accessibility testing methods and tools to assess the accessibility of Travelers.ie through:

  • Self-evaluation via automated and manual testing throughout software lifecycle.
  • External evaluation on a case-by-case basis.
  • Pre-deployment accessibility checkpoints. 

Our website incorporates a range of accessibility features, including:

  • Alternative text for images and other non-text elements.
  • Properly labeled input fields with instructions that are accessible to screen readers.
  • Navigational aids on all pages, including skip navigation links that enable keyboard users to bypass groups of links and jump directly to the main content.
  • Clear and accessible naming conventions for links, making link text more meaningful and indicating when a link opens in a new browser window.
  • Use of semantic markup, such as proper headings and lists, to enhance page structure and improve comprehension.
  • Relative sizing units to allow text and windows to be resized according to individual user preferences.
  • Sufficient color contrast to support readability for users with visual impairments.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define standards for designers and developers to improve web accessibility for people with a range of disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Travelers.ie strives to conform to WCAG 2.1 level AA. 

Get Assistance 

We welcome the opportunity to find alternative means of providing you with the information available on Travelers.ie. If you are experiencing difficulty accessing any information on this website, please contact us by email or write to our postal address so that we can explore alternative effective means of providing you access to that information:

E-mail: [email protected]

Postal address: Third Floor Block 8, Harcourt Centre, Charlotte Way, Dublin 2, Ireland

Provide Feedback 

We also welcome your feedback on the accessibility of Travelers.ie. Please let us know if you encounter any accessibility barriers:

E-mail: [email protected]

Postal address: Third Floor Block 8, Harcourt Centre, Charlotte Way, Dublin 2, Ireland