Contact the Crisis Management Team

Complaints

We’re committed to giving you the best service and support. If you’re not happy for any particular reason, please read our information about making a complaint.

You can also write to us using the correspondence address.

Travelers Insurance Designated Activity Company
Third Floor, Block 8 
Harcourt Centre 
Charlotte Way 
Dublin 2 
Ireland

Tel: +353 (0)1 609 5600
9 a.m. to 5 p.m. Monday–Friday excluding holidays 

Claims

To report a claim or learn more about our claims process, visit our Claims Centre.

Claims team representatives are available 24 hours a day, 365 days a year.

Cyber claims 24/7 hotline

• In the event of a cyber incident, please contact us using equipment not connected to the affected systems or network
• Call +353 (0)1 609 5601 (press 1)

Other claims

• Call +353 (0)1 609 5601 9 a.m. to 5 p.m. Monday–Friday, excluding holidays
• For property claims during non-office hours, call +353 (0)1 651 8800