We’re committed to giving you the best service and support. If you’re not happy for any particular reason, please read our information about making a complaint.

You can also write to us using the correspondence address.

Travelers Insurance Designated Activity Company
Third Floor, Block 8
Harcourt Centre
Charlotte Way
Dublin 2
Ireland

Tel: +353 (0)1 609 5600
9 a.m. to 5 p.m. Monday–Friday excluding holidays

Claims

To report a claim or learn more about our claims process, visit our Claims Centre.

Claims team representatives are available 24 hours a day, 365 days a year.

Cyber claims 24/7 hotline

In the event of a cyber incident, please contact us using equipment not connected to the affected systems or network
Call +353 (0)1 609 5601 (press 1)

Other claims

Call +353 (0)1 609 5601 9 a.m. to 5 p.m. Monday–Friday, excluding holidays
For property claims during non-office hours, call +353 (0)1 651 8800

Contact the Leadership Team

Head of Underwriting

Aidan Collins

Head of Internal Audit

Andy Dawson

Head of Claims

Niall Dowdall

Head of Actuarial Function

Ciara Hennessy

Ireland Branch Manager

Tony Hetherton

Chief Information Officer

Christian Kitchen

Chief Executive Officer

Jim Liston

Chief Risk Officer

Elif Mooney

Legal & Compliance Manager

Martha Moylan

Chief Financial Officer

Shonagh O’Keeffe

TIDAC UK Branch Manager

Graham Taylor

Find the right office or team for your enquiry

Find an office

Find a team

Complaints

Claims

Cyber claims 24/7 hotline

Other claims

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