At Travelers, our claims service protects what matters most to our customers: their business, brand and reputation. Through our industry expertise and experience across a wide range of industries, we are there for our customers when they need us most, providing a flexible, proactive approach to claims.
We understand that a claim can have implications for our customers’ businesses that extend well beyond the cost of the claim. One of our key strengths is our team of highly skilled, in-house claim professionals with strong legal and technical knowledge, ready to work with customers to minimise the impact of any loss. In addition, we are proud of our wealth of in-house resources, including our Claims University in the United States, which helps our claim professionals continuously fine-tune their expertise. It demonstrates our commitment to innovation and to understanding the unique needs of our customers’ businesses so we can help them anticipate the unique and evolving exposures they face.
What We Offer
Claims Relationship Managers
Travelers has invested in in-house medical expertise Delivering on the promise for superior Claims Service to help lower your total cost of risk.
Our local Claim professionals are supported by the power of global resources and have access to engineers, forensic scientists and technicians in our accredited industrial hygiene and forensics lab in the U.S.
Travelers Investigative Services
Travelers invests in significant resources to help identify and pursue civil and criminal prosecution of individuals and groups who attempt to defraud our customers.
Travelers Claims University
Travelers Claims Training Facility in Windsor, Connecticut
For over 160 years, the Travelers umbrella has symbolised financial strength, security and innovation.
Being part of The Travelers Companies, Inc. - one of the largest commercial property casualty insurers in the US – means that we can access and share an incredible knowledge base.
Our claims university in Windsor Connecticut is one such example – and is a demonstration of Travelers commitment to innovation and one that builds upon our long tradition of providing customers with highly trained, expert claims professionals.
Watch the video to find out more on how Claim University focuses on ensuring that all of our claim professionals have the right skills and expertise to support our customers in their time of need.